Deleting a site or app is a straightforward process. Whether you’re using the Essentials, Advanced, or Ultimate plans, are a free user, or have no associated license or paid plan, this guide will walk you through the steps to delete your site or app.
If you’re on one of the new pricing plans, or even you’re a legacy paid user, follow these steps:
Note: If the project is connected to a paid plan, the remaining value of the plan will be credited back to your account and can be used for future purchases.
If there is a pending or processing order for the site, deletion is not allowed. In this case, you will see the message: “There is a processing order for this site. Please wait or contact info@iubenda.com for help.” The system will always prohibit site deletion if there are processing orders and display this alert.
If your site or app project does not have an associated license or paid plan, follow the same steps as for the paid users:
[Access Your Dashboard > Select the Project > Go to Settings: Click on the settings icon > In the settings menu, click on the “Manage Site/App” tab > Click on the “Delete” button] 👉 Refer to the detailed step-by-step guide above for more information.
In this scenario, when you click Delete, you will be prompted with a simple alert:
If you want to proceed, simply click “Yes, I want to permanently delete”
That’s it! Remember to double-check before deleting, as delete actions are permanent and cannot be undone.