If you are using our multi-user accounts, please note that only the team’s admin can manage subscriptions and billing of the related account, including upgrades, invoices, payment methods and more.
How to renew your plan
Usually, when a payment method is registered in your account and auto-renewal is on, your iubenda subscription should renew automatically.
If it doesn’t, here’s how you can manually do this and go ahead with your renewal:
If you aren’t yet, log into your account at iubenda.com;
Once in your iubenda dashboard, go to the “Account and Billing info” section in the top right corner, at this link: https://www.iubenda.com/en/account;
Scroll down to “Manage Plans”;
You’ll see your subscription(s). Select the one that you want to renew;
Click on the “Renew” button.
🚨 If your plan has expired, you get an initial grace period of 15 days. After that, all products, features and documents will stop working. To keep being compliant, you will need to renew your plan. If you renew at a later time, meaning after your plan has expired, it’s not a problem! We will reactivate all the services as they were initially.
How to upgrade your plan
Need access to new features? Want to create your own Terms and Conditions document, but it’s not included in your current subscription? Your business is growing?
You’re in the right place!
You can easily upgrade your existing subscription to a higher plan, directly from your account. Here’s how.
If you aren’t yet, log into your account at iubenda.com;
You should land on your dashboard. Click on the project/website/app that you want to upgrade;
Once there, you’ll see an “Upgrade” button on the top left. Click on it;
Our upgrade window will display. Select the plan you want to switch to, if you want a monthly or yearly billing (💡 PRO TIP: save money on yearly plans!). If you’re not sure what plan you need, we have a quiz on the top right that can help.
Hit the green “Upgrade” button at the button to proceed;
You will then be redirected to the checkout summary and payment. The remaining value of your current subscription will be converted into a discount applied to your first payment of the upgrade. The updated amount be displayed on the checkout summary page.
Please get in touch with our support in case of any issues, and we’ll gladly help you out.
