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How to Update your Payment Method

Follow this guide if you want to save a new payment method or change the existing payment method saved in your account.

Encountering technical issues when updating your payment method to make a purchase?

Please check out the troubleshooting steps on this guide: Why Is My Payment Failing?

To update your payment info:

  1. First, log in to your iubenda account on iubenda.com;
  2. Then, click on the “Account & Billing info” button (top right-hand side of the page) to access your iubenda account page;
  3. Next, scroll down to the “Payment methods” section;
  4. Click on the red “Delete” button on the appropriate payment method you would like to remove;
  5. Lastly, click on the blue “Add new credit card or PayPal account” button to add a new payment method.

That’s it, you’ve successfully added/changed your payment method!

Please note:

  • When updating your current payment method, we recommend deleting the existing one(s) and then add the new one.
  • If you are using our multi-user accounts, only the team’s admin can access and manage the Account & Billing section of their related account, including invoices, payment methods and more.

Please get in touch with our support in case of any issues, and we’ll gladly help you out.