The Legal Partner Kit helps you to inform your customers about your ability to support them in adapting their sites/apps to the regulations also from a technical point of view and provides you with useful information on how to best offer and resell iubenda’s solutions.
Below you can find the complete list of contents available in the kit alongside some advice on how to best use them.
The status of Certified Partner can be obtained by:
As long as the conditions applicable to the certification level are fulfilled and the requirements set out in the Legal Partner Kit are followed, the Certified Partner may maintain its status.
👉 Important: iubenda reserves the right to revoke and/or downgrade the status of Certified Partner and the related advantages whenever one of the conditions for the certification levels is not fulfilled anymore, including, by way of example, the expense threshold, or the requirements and guidelines indicated in the Legal Partner Kit are not properly observed.
Being iubenda Certified Partners brings a number of advantages, which vary based on the type of certification obtained. Here follows a list of the benefits that the status of Certified Partner entails:
All Certified Partners receive, and can display iubenda’s Partner Badge on their website.
We recommend inserting the Partner Badge on all pages of your site, for example within the footer or header. However, where it is not possible to add the badge to all the web pages, Certified Partners can simply add it to the homepage only.
One of the following codes can be pasted on websites where the Partner Badge would like to be displayed:
<!-- iubenda Certified Legal Partner Badge – Large -->
<img src="https://www.iubenda.com/partner/legal@2x.png" alt="iubenda Certified Legal Partner" width="306" height="108"><!-- iubenda Certified Partner Badge – Medium -->
<img src="https://www.iubenda.com/partner/legal@2x.png" alt="iubenda Certified Legal Partner" width="204" height="72"><!-- iubenda Certified Partner Badge – Small -->
<img src="https://www.iubenda.com/partner/legal@2x.png" alt="iubenda Certified Legal Partner" width="153" height="54"><!-- iubenda Certified Partner Badge – Small -->
<img src="https://www.iubenda.com/partner/legal@2x.png" alt="iubenda Certified Legal Partner" width="153" height="54">👉 Important: the Partner Badge will direct your users to a /iubenda-partner page which can be set up on your website, as explained below. To use a different URL, the “href” attribute of the code above can be modified.
The iubenda Partner Badge is allowed to be displayed on Certified Partners’ websites as long as the status of Certified Partner is effectively maintained (see previous section above). Upon losing the status of Certified Partners, the Partner Badge must be promptly removed from the website and it is forbidden to continue displaying it without the written authorization of iubenda.
If you prefer, you can insert a non-clickable badge using one of the codes below:
<!-- iubenda Certified Legal Partner Badge – Large -->
<img src="https://www.iubenda.com/partner/legal@2x.png" alt="iubenda Certified Legal Partner" width="306" height="108">
<!-- iubenda Certified Partner Badge – Medium -->
<img src="https://www.iubenda.com/partner/legal@2x.png" alt="iubenda Certified Legal Partner" width="204" height="72">
<!-- iubenda Certified Partner Badge – Small -->
<img src="https://www.iubenda.com/partner/legal@2x.png" alt="iubenda Certified Legal Partner" width="153" height="54">You can return to the Partner Academy at any time and consult the video training and other available resources for a thorough review of how the iubenda solutions work. You will also find an overview video on the main legal requirements to comply with online: https://iubenda.link/en-partner-academy
As extra content, you can now also see the introduction video dedicated to our Legal Partners for a quick overview of the main features available in order to customize the legal documents and how to configure our solutions for your clients’ websites and apps https://iubenda.link/en-legal-welcome.
For any further information, you can consult the documentation available on our website: www.iubenda.com/en/help.
As a Legal Partner, if you need clarification or further information, you have access to an exclusive support channel:
🚀 iubenda provides a number of suggestions on how to best resell its solutions here →
Indications regarding pricing, markup, invoices, technical questions on reselling and any other aspects relevant for Certified Partners can be found in the help post linked above.
When reselling the solutions of iubenda, Certified Partners are not allowed to adopt unfair commercial practices that promote price advantages, such as comparisons with the prices displayed on the website of iubenda.
As part of the iubenda Certification Program, Certified Partners undertake to strictly observe the guidelines set by iubenda in relation to any content, article, landing page, help or blog post, marketing and promotional material or communication, to name but a few, related to itsiubenda and its solutions, that the Certified Partners wish to disseminate and share with the public.
Marketing communications including, but not limited to, e-mails, advertisements, and social media posts must clearly and conspicuously disclose the name of the Certified Partners and shall refrain from creating confusion about the identity of the sender/publisher of the promotional content. For the sake of clarity, under no circumstances should the Certified Partner give users the impression that the communication has been sent or the content offered by iubenda.
As regards the content of marketing communications and materials on iubenda and its solutions, Certified Partners shall at all times ensure that such content is accurate, as well as consistent with and not diverging from the information related to iubenda and its solutions provided in this Legal Partner Kit and the resources referred to herein, the website, and in the knowledge base of the Partner Academy accessible here →
iubenda declines any liability and the Certified Partners shall be exclusively responsible for any content or communications disseminated by Certified Partners that do not comply with the guidelines and materials provided.
To inform customers about the compliance requirements for websites and apps and how iubenda’s solutions can help, Certified Partners can set up a dedicated landing page on their website.
To create a /iubenda-partner landing page, a Certified Partner may simply access and upload the material available here, onto their website. The aim is to make the page automatically reachable with a click on the iubenda Partner Badge.
Communications via e-mail are among the most effective ways for Certified Partners to make their customers aware of the compliance requirements for websites and apps and offer iubenda’s solutions.
iubenda recommends adding a link in the e-mail that redirects clients to the landing page of the Certified Partners mentioned in the previous paragraph above – fundamental where the clients require more information on the subject.
In the context of our partnership, it is essential to safeguard the Certified Partners and iubenda’s reputation, as well as to avoid potential legal liability arising from the disclosure of inaccurate or misleading information This is why Certified Partners shall only disclose truthful, realistic, and accurate information to users when promoting iubenda’s solutions.
The DOS and DONTS below identify a non-comprehensive list of crucial concepts to be taken into consideration by Certified Partners in public disclosures and to which Certified Partners are required to strictly adhere:
| DOS | DON’TS | |
|---|---|---|
| It is advisable to use words that do not have the effect of misleading your customers into thinking that they are fully compliant just because they use iubenda’s systems. Full compliance cannot be reached by simply installing a tool, regardless of how complete and reliable. Always suggest seeking legal advice to your users. | Definitive statements such as “A complete set of GDPR compliance solutions” should be avoided. The use of terms such as complete, full, total, in reference to compliance aspects may give your customer the idea that it is enough to activate a solution to get away from any legal issues. This may not necessarily be the case. | |
| It is suggested to use wording such as “iubenda helps in keeping documents updated by notifying you about major changes in legislation.” | Using words such as “automatically adapt to the changes in the law” may not be the right option since legal updates are dependent on legal research and therefore do not take place automatically, but only once our features are updated. | |
| The phrases “helps to get compliant”, “helps with sites/apps compliance needs”, “supports businesses and their compliance needs” are generally more suitable in any given scenario. | Avoid terms such as “ensure”, “guarantee” “achieve”, “obtain” as they haves strong legal implications which may lead your customer to believe that the compliance solution is foolproof. | |
| It is preferable to avoid sentences concerning “liability” altogether. | Sentences such as “protected from all liabilities” should not be availed of. “Liabilities” can arise from various and different factors that often cannot be identified or resolved simply by using iubenda’s solutions. |
Under the General Data Protection Regulation 2016/679 (GDPR), agencies and web professionals act as data processors if they process personal data on behalf of their clients. For example, this may occur when an agency or web professional hosts clients’ personal data on its own servers or manages clients’ mailing lists on behalf of the latter. In these cases, it is necessary for agencies and web professionals to be formally appointed as data processors by signing a Data Processing Agreement (DPA) with clients.
For more information on the role and appointment as data processor, Certified Partners can find more information here and a DPA template here →
Although all documents provided by iubenda have been drafted by a team of highly qualified legal experts and regularly undergo reviews and updates, they do not constitute or substitute dedicated legal advice. Certified Partners shall be exclusively responsible for the use of all document templates made available by iubenda.
US state privacy laws enacted thus far require a controller and a processor to have a written contract in place governing their processing relationship. This contract is referred to as the US Data Processing Agreement (US DPA) and includes provisions to make sure that the requirements of the law are honored.
Certified Partners can find a Service Provider Agreement template here →
The US DPA is a starter template, it is provided on an as-is basis by iubenda, and its content is offered without warranty of completeness or correctness.
Although all documents provided by iubenda have been drafted by a team of highly qualified legal experts and regularly undergo reviews and updates, they do not constitute or substitute dedicated legal advice. Certified Partners shall be exclusively responsible for the use of all document templates made available by iubenda.
Certified Partners may decide to have clients sign a waiver of legal liability. For this purpose, iubenda provides a waiver template that can be integrated directly into the supply contract signed by clients or be managed as a separate document. The waiver template is provided as-is and its content is offered without warranty of completeness or correctness.
Although all documents provided by iubenda have been drafted by a team of highly qualified legal experts and regularly undergo reviews and updates, they do not constitute or substitute dedicated legal advice. Certified Partners shall be exclusively responsible for the use of all document templates made available by iubenda.
Certified Partners are obliged to respect the intellectual property rights and/or industrial property rights of iubenda. The software linked to the solutions offered by iubenda, like any other copyright or other intellectual property right, are the exclusive property of iubenda and/or its licensors.
With regard to the solutions, Certified Partners do not acquire any right or title thereto and are obliged to use the former on a non-exclusive and non-transferable basis, solely during the period of validity of the Certified Partner status.
The right to use, market and promote the solutions of iubenda does not grant any rights to the original source code. All techniques, algorithms and processes contained in the solutions and their documentation are information protected by copyright and are the property of iubenda or its licensors and, therefore, may not be used by the Certified Partner in any way for purposes other than those set out in this Legal Partner Kit.
All other rights not expressly granted or defined under this Legal Partner Kit are hereby reserved by the applicable intellectual property owners and/or licensors.