Iubenda logo
Start generating

Documentation

Table of Contents

The Top 6 Transactional Email Service Providers for Your Business

As email communication becomes increasingly crucial for businesses, finding the right transactional email service is essential. Whether you’re running an e-commerce store, a web service, or a corporate website, you need to be able to communicate effectively with your customers through transactional emails. These automated emails are sent after a specific action, such as a purchase or a registration.

In this article, we’ll explore the top 6 transactional email services that can help your business succeed and provide you with the information you need to make an informed decision.

What is a Transactional Email Service?

A transactional email service is a type of email delivery system that enables businesses to send automated messages to customers after specific actions, such as purchases, registrations, or password resets.

These emails are highly personalized and can help build customer relationships, confirm orders, and reduce cart abandonment rates. Transactional email services are different from commercial email services, which are used for marketing and promotional purposes.

Businesses can ensure that important transactional emails reach their customers’ inboxes rather than spam folders by using a certified transactional email service.

Why use Transactional Email Service?

Transactional emails are subject to the same spam rules as other emails. This means that if you don’t use a certified service for your transactional emails, there’s a higher chance that your emails will end up in your customers’ spam folders – or worse, not be delivered at all.

Certified services have a higher deliverability rate, meaning that more of your emails will actually reach their intended recipients. This is especially important for transactional emails, which often contain important information that customers need in order to complete a purchase or registration.

🆚 Transactional vs commercial email

It’s important to note the difference between transactional and commercial emails.

Transactional emails are those automated messages that are triggered by a customer’s action, like a purchase or registration.

Commercial emails, on the other hand, are marketing emails that are sent to a customer’s inbox as part of a broader marketing campaign. While both types of emails are subject to the same spam rules, commercial emails typically require an unsubscribe link, while transactional emails do not.

👋🏼
Want to set up your newsletter campaign?

👉 Check out our tips, tricks and templates to help you get started!

Top Transactional Email Providers

  1. Brevo (formerly Sendinblue)
 transactional email service Brevo

Brevo is a powerful email marketing platform that offers reliable transactional email services. Their SMTP server is easy to set up and has a high deliverability rate. They also offer advanced features like email automation and A/B testing. Plus, their pricing is competitive, making them a great option for businesses of all sizes.

  • Pricing: Free plan for up to 300 emails per day, with paid plans starting at $25/month for up to 10,000 emails per month.
  • Features: Drag-and-drop email editor, customizable email templates, A/B testing, email personalization, email automation, SMS marketing, CRM integration.

  1. Mailgun
 transactional email service Mailgun

Mailgun is another popular option for transactional email services. Their SMTP email service is easy to use and has a strong focus on deliverability. They also offer advanced features like email tracking and analytics, making it easy to monitor the success of your email campaigns. While their pricing may be higher than some other options, their strong reputation for deliverability makes it worth the investment.

  • Pricing: Free plan for up to 5,000 emails per month, with paid plans starting at $35/month for up to 50,000 emails per month.
  • Features: Email analytics, email validation, email personalization, email automation, email testing, custom domain support, webhook integrations.

  1. SendGrid
Sendgrid

SendGrid is a cloud-based email service provider that offers transactional email services as well as marketing email services. Their SMTP relay service is reliable and easy to set up, and they offer features like email tracking and reporting. They also have a large library of email templates to choose from, making it easy to create professional-looking emails. While their pricing may be higher than some other options, their reputation for reliability and security make them a solid choice.

  • Pricing: Free plan for up to 100 emails per day, with paid plans starting at $14.95/month for up to 100,000 emails per month.
  • Features: Email personalization, email automation, email analytics, SMTP relay, API integration, custom domain support, email testing.

  1. Amazon SES
amazon ses

Amazon SES (Simple Email Service) is a cloud-based email service that offers reliable and scalable transactional email services. Their pricing is very competitive, making them a great option for businesses of all sizes. They also offer features like email analytics and a user-friendly dashboard. While their setup process may be a bit more complex than some other options, their scalability and reliability make them a strong contender in the transactional email space.

  • Pricing: Pay-as-you-go pricing starts at $0.10 per 1,000 emails sent, with no monthly fees or upfront costs.
  • Features: Email personalization, email automation, email analytics, SMTP relay, API integration, custom domain support, email testing, reputation management.

  1. Postmark
Postmark

Postmark is a transactional email service provider that prides itself on delivering emails that actually reach their destination. Their SMTP server is easy to use and has a strong focus on deliverability. They also offer features like email tracking and analytics, making it easy to monitor the success of your email campaigns. While their pricing may be higher than some other options, their strong reputation for deliverability makes it worth considering.

  • Pricing: Free plan for up to 30,000 emails per month, with paid plans starting at $15/month for up to 150,000 emails per month.
  • Features: Email personalization, email automation, email analytics, SMTP relay, API integration, custom domain support, email testing, webhook integrations.

  1. Mailtrap
Mailtrap

Mailtrap is an email delivery platform for developer teams to test, send, and control their email infrastructure in one place. With Mailtrap’s email sandbox, you can test your emails before you send them out with the platform’s SMTP or email API service. This way, you make sure your emails are pitch-perfect when they arrive in your recipient’s inboxes in time. Mailtrap also comes with numerous handy features, providing you with in-depth analytics, deliverability reports, HTML checks, spam reports, and more, which can help you improve your email deliverability.

  • Pricing: free up to 1,000 emails/month, basic plan for 10,000 emails/month for $10, business plan for 100,000 emails/month for $85.
  • Features: ~1 sec email delivery time, helicopter-view dashboards, spam score checker, email authentication, bulk email support, seamless migration from other platforms.
To sum up:

👉 A transactional email service is a must-have for any business that wants to make sure their emails are delivered to their customers and not marked as spam. A certified transactional email service can help businesses enhance their email communication, strengthen customer relationships, and minimize cart abandonment rates.

👉 When deciding which transactional email service to use, it’s important to take into account your specific needs and assess each service based on factors like pricing, features, and deliverability. Keep in mind the recommendations above to connect with their customers and achieve success, and good luck!

🤔
Do you always need to get consent for ecommerce emails?

The answer may surprise you!

Read this 👉 when consent is and isn’t required when sending customer communications

Read also

About us

iubenda

The solution to draft, update and maintain your Terms and Conditions. Optimised for eCommerce, marketplace, SaaS, apps & more.

www.iubenda.com