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How to Cancel Your iubenda Subscription

You can permanently cancel or temporarily pause your iubenda subscription directly from your account settings.

Your iubenda subscription is usually set to renew on a monthly/yearly basis via our auto-renewal feature.

To cancel, you’ll need to disable the auto-renewal of your subscription. Here’s how:

  • Log into your iubenda account and go to your dashboard;
  • Go to the page of your website/app for which you want to manage the subscription);
  • Once there, click on the “Settings” icon on the top right corner (see image below);
  • In the settings, go to the “Manage subscription” tab on the left-side menu;
  • Scroll down and enable or disable the auto-renewal using the dedicated toggle (see image below);
  • Confirm and hit “Save” on the bottom right.

After this is done, your subscription will not auto-renew again, it is cancelled. You can always enable auto-renewal back on, and your subscription will start again as it was initially (all your documents and product configurations are still available).

Disabling auto-renewal will not delete your iubenda account. If you also wish to do that, please check this guide.

In case of any issues, please get in touch with our support and we’ll gladly help you out.

See also