Privacy Policy of Aspen Grove Solutions

Personal Data processed for the following purposes and using the following services:

• • Analytics

    • Google Analytics (Universal Analytics)

      Personal Data: Cookies; Usage Data

    • Matomo (self-hosted)

      Personal Data: IP address; Trackers; Usage Data

    • Matomo Cloud

      Personal Data: session statistics

    • Google Analytics 4

      Personal Data: number of Users; session statistics; Trackers; Usage Data

  • Heat mapping and session recording

    • Hotjar Heat Maps & Recordings

      Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Microsoft Clarity

      Personal Data: interaction events

  • Interaction with live chat platforms

    • Zendesk Chat

      Personal Data: email address; first name; last name; phone number

  • Interaction with support and feedback platforms

    • Zendesk Widget

      Personal Data: email address; first name; last name

  • Registration and authentication

    • Facebook Authentication and Google OAuth

      Personal Data: various types of Data as specified in the privacy policy of the service

    • Direct registration

      Personal Data: email address; first name; last name; phone number

  • Spam and bots protection

    • Cloudflare Bot Management

      Personal Data: app information; Application opens; browser information; browsing history; city; clicks; country; county; custom events; device information; device logs; geography/region; interaction events; IP address; keypress events; language; latitude (of city); launches; longitude (of city); metro area; motion sensor events; mouse movements; number of sessions; operating systems; page events; page views; province; scroll position; scroll-to-page interactions; search history; session duration; session statistics; state; touch events; Trackers; Usage Data; video views; ZIP/Postal code

  • Traffic optimization and distribution

    • Cloudflare

      Personal Data: Trackers

  • User database management

    • HubSpot CRM

      Personal Data: Usage Data

Contact information

• • Owner and Data Controller

    Aspen Grove Solutions
    5100 Buckeystown Pike
    Suite 250
    Frederick
    MD 21704

    Owner contact email: privacy@aspengrovesolutions.com