Privacy Policy of relexsolutions.com

Relexsolutions.com collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking, Meta ads conversion tracking (Meta pixel) and Salesforce

        Personal Data: Trackers; Usage Data

      • Microsoft Advertising

        Personal Data: Cookies; Usage Data

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Trackers; Usage Data

      • 6sense

        Personal Data: Tracker; Usage Data

      • Influ2

    • Analytics

      • Google Analytics (Universal Analytics), HubSpot Analytics and Salesforce Analytics Cloud

        Personal Data: Cookies; Usage Data

      • Google Analytics Advertising Reporting Features

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Contact form

        Personal Data: company name; email address; first name; last name; phone number

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Wistia widget

        Personal Data: Cookies; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Human resources

      • RELEX contact form for open positions

    • Interaction with data collection platforms and other third parties

      • Clearbit

    • Interaction with external social networks and platforms

      • LinkedIn button and social widgets, Google+ +1 button and social widgets, Facebook Like button and social widgets and Twitter Tweet button and social widgets

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • Snapengage Widget

        Personal Data: Cookies; Data communicated while using the service; Usage Data

    • Managing contacts and sending messages

      • HubSpot Email

        Personal Data: email address; Usage Data

      • Salesloft

    • Platform services and hosting

      • WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Remarketing with Google Analytics, Facebook Remarketing and LinkedIn Website Retargeting

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • User database management

      • HubSpot CRM

        Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

      • HubSpot Lead Management and Salesforce Sales Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

      • ZoomInfo

        Personal Data: email address; first name; last name

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar initiatives. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Users may also opt out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

Further information about the processing of Personal Data

    • RELEX contact form at the website

      The personal data collected:
      first name; last name; company; email; phone number; the data you have included in the message which you have posted.

      Purpose of processing:
      Your personal data is collected, used, stored and otherwise processed for the purposes of contacting the customers or prospective customers of RELEX as well as managing, maintaining, developing and analyzing the relationship between RELEX and its customers and prospective customers.

      The information and personal data may be used for direct marketing including electronic direct marketing. The information and personal data may also be used for investigation and follow up in cases of suspected misuse as well as for planning and development of the business activities and services of RELEX and for measuring the amount of customers and conducting customer surveys. Personal data may also be processed by subsidiaries of RELEX.

      RELEX will use personal data collected to target communication to different groups of customers or prospective customers of RELEX based on different characteristics, such as geographic location or industry. Personal data will not otherwise be used for profiling or automated decision-making.

      Legal basis:
      Your personal data is processed based on legitimate interest. RELEX has the legitimate need to process the data for the communication purposes specified above. Since you have indicated your willingness to receive such communication by entering your data into the form, we believe that there is a fair balance between your and RELEX's interests.

      Sources of data:
      The data is provided by you when using the electronic forms available at RELEX website.

      RELEX may combine the data you have provided with other data which is available to RELEX either based on the business relationship with your company or from public sources.

      Retention policy:
      Your personal data will be processed as long as it is necessary for the purpose specified above and as long as there is a legitimate need for RELEX to keep the data. You may ask us to remove your data anytime.

      Data processors:
      HubSpot, Inc.

      Data will be transferred outside of EU (United States)

    • Indeed

      You may be able to use your Indeed profile to apply for an open position at https://careers.relexsolutions.com.

      Indeed service is provided by Indeed, Inc.

      Indeed Privacy Policy is available here: https://www.indeed.com/legal?hl=en&_ga=2.255151368.1686123700.1522239173-1481446089.1519368905

    • LeadFeeder

      Please see LeadFeeder privacy policy here: https://www.leadfeeder.com/privacy/

    • Live chat at the website

      The following information is collected from the user when the live chat functionality is used:
      Email address, User environment, User IP Address, User Geo. Location, Chat Transcript, Date & time.

    • Legal Basis for Processing

      Unless otherwise stated in certain sections of this policy, the Owner processes Personal Data relating to Users based on the legitimate interests pursued by the Owner.

      The owner has a legitimate interest to use the Personal Data for the purpose of providing the services, for contacting the Users and for direct marketing purposes, as well as other purposes explained in this policy.

      Please see the other sections in this policy for more detailed description.

Contact information

    • Owner and Data Controller

      Retail Logistics Excellence - RELEX Oy
      Postintaival 7, 00230 HELSINKI, Finland
      Business ID 1963444-1

      Owner contact email: privacy@relexsolutions.com