Privacy Policy of Tannico

Tannico collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Facebook account access

        Permissions: About Me; Access private data; Birthday; Custom User Actions; Email; Trackers

    • Advertising

      • Google Ads conversion tracking, Meta ads conversion tracking (Meta pixel), RTB House and LinkedIn Ads

        Personal Data: Trackers; Usage Data

      • Microsoft Advertising, Tradedoubler, Criteo, VinoClic, Webgains, MainAd and Meta Lookalike Audience

        Personal Data: Tracker; Usage Data

      • Meta Audience Network

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • Fanplayr

        Personal Data: geographic position; Tracker; Usage Data

      • Clerk.io

        Personal Data: Usage Data

    • Analytics

      • Facebook Analytics for Apps

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

      • Google Analytics (Universal Analytics) with anonymized IP

        Personal Data: Tracker; Usage Data

      • MixPanel

        Personal Data: Trackers; Usage Data

    • Collection of privacy-related preferences

      • iubenda Privacy Controls and Cookie Solution

        Personal Data: Trackers

      • iubenda Consent Database

        Personal Data: Data communicated while using the service; Trackers

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address

      • Phone contact

        Personal Data: phone number

      • Contact by email (Tannico) and WhatsApp Business (WhatsApp LLC)

    • Content commenting

      • Facebook Comments

        Personal Data: Tracker; Usage Data

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Tracker; Usage Data

    • Data transfer outside the EU

      • Data transfer abroad based on standard contractual clauses

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts and YouTube video widget

        Personal Data: Tracker; Usage Data

    • Handling payments

      • PayPal

        Personal Data: billing address; device information; email address; first name; last name; password; payment info; phone number; purchase history; Trackers; Usage Data; username; various types of Data as specified in the privacy policy of the service

      • Braintree and Apple Pay

        Personal Data: billing address; email address; first name; last name; payment info; phone number; purchase history; shipping address; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Handling productivity related activity

      • Google Workspace

        Personal Data: address; city; country; Data communicated while using the service; email address; first name; gender; last name; password; phone number; Usage Data; VAT Number

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • New Relic

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

      • Datadog and Rollbar

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Google Forms (embedded)

        Personal Data: Trackers

    • Interaction with live chat platforms

      • Facebook Messenger Customer Chat

        Personal Data: Data communicated while using the service; Tracker; Usage Data

      • Heres Chatbot (Heres s.r.l.)

    • Managing data collection and online surveys

      • Meta lead ads

        Personal Data: email address; first name; last name

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • Google Play Store and App Store Connect

        Personal Data: Usage Data

    • Registration and authentication

      • Facebook Authentication

        Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

      • Sign in with Apple

        Personal Data: email address; first name; last name; password

      • Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by Tannico

      • Direct registration

        Personal Data: email address; password

    • Remarketing and behavioral targeting

      • Google Ads Remarketing, Remarketing with Google Analytics, Facebook Remarketing and Criteo Dynamic Retargeting

        Personal Data: Tracker; Usage Data

      • Meta Custom Audience

        Personal Data: email address; Tracker

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through Tannico to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

    • Automated decision-making

      Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on Users, is taken solely by technological means, without any human intervention. Tannico may use the Users' Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. Tannico adopts automated decision-making processes as far as necessary to enter into or perform a contract between Users and Owner, or on the basis of the Users' explicit consent, where such consent is required by the law.
      Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
      The rationale behind automated decision-making is:

      • to enable or otherwise improve the decision-making process;
      • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
      • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
      • to reduce the risk of Users' failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within Tannico, Users can check the relevant sections in this document.

      Consequences of automated decision-making processes for Users and rights of Users subjected to it

      As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
      In particular, Users have the right to:

      • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
      • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
      • request and obtain from the Owner human intervention on such processing.

      To learn more about the Users' rights and the means to exercise them, Users are invited to consult the section of this document relating to the rights of Users.

    • Push notifications

      Tannico may send push notifications to the User to achieve the purposes outlined in this privacy policy.

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for Tannico, some or all of the apps on the particular device.
      Users must be aware that disabling push notifications may negatively affect the utility of Tannico.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Tannico depends on the payment system used.

Contact information

    • Owner and Data Controller

      Tannico S.r.l. - Corso Garibaldi, 86 20121 Milano (Italia)
      Responsabile della Protezione dei Dati (DPO o RDP):
      QUBIT Law Firm - e-mail: dpo@tannico.it

      Owner contact email: info@tannico.it