Privacy Policy of thecallcenterschool.com

Thecallcenterschool.com collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ad Manager

        Personal Data: Cookies; Usage Data

      • Hotjar Form Analysis & Conversion Funnels

        Personal Data: Trackers; Usage Data

    • Analytics

      • HubSpot Analytics, Google Analytics (Universal Analytics) with anonymized IP and Matomo

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: company name; email address; first name; last name; phone number

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: company name; email address; first name; last name; phone number; profession

    • Content performance and features testing (A/B testing)

      • Google Optimize and Visual Website Optimizer

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Wistia widget

        Personal Data: Cookies; Usage Data

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Rollbar

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Location-based interactions

      • Maxmind GeoIP2 Precision Services

    • Managing contacts and sending messages

      • HubSpot Email

        Personal Data: email address; Usage Data

    • Registration and authentication

      • Direct registration

        Personal Data: company name; email address; first name; last name; password; phone number

    • Remarketing and behavioral targeting

      • LinkedIn Website Retargeting and Facebook Remarketing

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • User database management

      • Intercom

        Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

      • HubSpot CRM

        Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

      • HubSpot Lead Management

        Personal Data: various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      InVision Software Inc., 330 N. Wabash, 23rd Floor, Chicago, IL 60611 United States

      Owner contact email: info@invision.de