Privacy Policy of Pain Care Labs

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Trackers; Usage Data

    • Analytics

      • Google Analytics 4

        Personal Data: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data

      • Meta Events Manager

        Personal Data: Trackers; Usage Data

      • Matomo Cloud

        Personal Data: Trackers

    • Commercial affiliation

      • ShareAsale and Awin

        Personal Data: Trackers; Usage Data

    • Connecting Data

      • Zapier

        Personal Data: email address; first name; last name

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address; first name; last name; phone number; Usage Data

      • Contact form

        Personal Data: email address; first name; last name; phone number; various types of Data

    • Displaying content from external platforms

      • Font Awesome and Google Fonts

        Personal Data: Trackers; Usage Data

    • Handling payments

      • PayPal

        Personal Data: billing address; biometric data; browser information; company name; data relating to the point of sale; device information; email address; first name; geographic position; identification document; income information; IP address; last name; order ID; password; payment info; phone number; profile picture; purchase history; shipping address; Tax ID; time zone; Trackers; Usage Data; username; various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • accessiBe accessWidget

        Personal Data: browser information; clicks; device information; interaction events; IP address; operating systems; page views; referral URL

    • Managing contacts and sending messages

      • Sendgrid

        Personal Data: company name; country; date of birth; email address; first name; gender; last name; phone number; physical address; Trackers; Usage Data

      • Attentive

        Personal Data: contents of the email or message; device information; email address; first name; last name; order ID; phone number; Trackers

    • Managing data collection and online surveys

      • Senja

    • Platform services and hosting

      • Shopify

        Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; shipping address; Trackers; Usage Data

    • Registration and authentication provided directly by this Application

      • Direct registration

        Personal Data: academic background; billing address; budget; city; company name; country; county; date of birth; email address; fax number; field of activity; first name; gender; house number; language; last name; number of employees; phone number; physical address; picture; prefix ; profession; profile picture; state; Trackers; Twitter handle; Usage Data; User ID; various types of Data; website; workplace; ZIP/Postal code

    • Spam and bots protection

      • Cloudflare Bot Management

        Personal Data: app information; Application opens; browser information; browsing history; city; clicks; country; county; custom events; device information; device logs; geography/region; interaction events; IP address; keypress events; language; latitude (of city); launches; longitude (of city); metro area; motion sensor events; mouse movements; number of sessions; operating systems; page events; page views; province; scroll position; scroll-to-page interactions; search history; session duration; session statistics; state; touch events; Trackers; Usage Data; video views; ZIP/Postal code

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers; Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

      • Google Hosted Libraries

        Personal Data: Trackers; Usage Data

    • User database management

      • HubSpot Lead Management

        Personal Data: city; company name; country; date of birth; email address; first name; gender; last name; phone number; physical address; profession; purchase history; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

      • HubSpot CRM

        Personal Data: company name; country; Current City; email address; first name; gender; last name; phone number; physical address; profession; purchase history; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      Pain Care Labs
      [Re: Privacy Compliance Officer]
      195 Arizona Ave LW08 Atlanta Georgia US 30307

      Owner contact email: support@paincarelabs.com