Privacy Policy of ghmresort.com

Ghmresort.com collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • WhatsApp Business direct marketing

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Analytics

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Building and running ghmresort.com

      • WordPress (self-hosted)

        Personal Data: billing address; city; contact info; country; Data communicated while using the service; email address; first name; language; last name; password; phone number; physical address; purchase history; Usage Data; VAT Number; ZIP/Postal code

    • Contacting the User

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: address; city; country; county; email address; first name; last name; ZIP/Postal code

      • Contact form

        Personal Data: address; city; country; county; email address; first name; last name; phone number; various types of Data; ZIP/Postal code

    • Displaying content from external platforms

      • Google Fonts and Font Awesome

        Personal Data: Tracker; Usage Data

      • YouTube video widget and Google Maps widget

        Personal Data: Cookies; Usage Data

    • Hosting and backend infrastructure

      • OVHcloud

        Personal Data: Usage Data

    • Interaction with data collection platforms and other third parties

      • Mailchimp widget

        Personal Data: email address; first name; last name

    • Interaction with live chat platforms

      • WhatsApp Business Chat widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address; first name; last name

    • Managing support and contact requests

      • WhatsApp Business customer support

        Personal Data: contents of the email or message

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by ghmresort.com depends on the payment system used.

Contact information

    • Owner and Data Controller

      GRAND HOTEL DEL MARE RESORT & SPA, Via Portico della Punta, 34 – Capo Migliarese – 18012 Bordighera (IM) Italy.

      Owner contact email: gm@ghmresort.com