Privacy Policy of itstuscany.com

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta ads conversion tracking (Meta pixel) and Google Ads conversion tracking

        Personal Data: Trackers; Usage Data

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Trackers; Usage Data

    • Analytics

      • Google Analytics (Universal Analytics) and Google Analytics (Universal Analytics) with anonymized IP

        Personal Data: Tracker; Usage Data

      • Meta Events Manager

        Personal Data: Trackers; Usage Data

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Collection of privacy-related preferences

      • iubenda Consent Database

        Personal Data: Data communicated while using the service; Tracker

      • iubenda Privacy Controls and Cookie Solution

        Personal Data: Tracker

    • Connecting Data

      • Zapier

        Personal Data: city; company name; country; Data communicated while using the service; email address; first name; last name; phone number; Usage Data; VAT Number; ZIP/Postal code

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: city; company name; country; county; email address; first name; last name; phone number

      • Contact form

        Personal Data: city; company name; country; county; email address; first name; last name; phone number; various types of Data; VAT Number

      • Phone contact

        Personal Data: phone number

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Tracker; Usage Data

    • Displaying content from external platforms

      • Google Fonts, Google Maps widget, Instagram widget and YouTube video widget

        Personal Data: Tracker; Usage Data

    • Handling payments

      • PayPal

        Personal Data: billing address; email address; first name; last name; payment info; phone number; purchase history; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • ArubaCloud

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Serverplan

        Personal Data: Usage Data

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Twitter Tweet button and social widgets, PayPal button and widgets, Tumblr sharing button and social widgets and Pinterest “Pin it” button and social widgets

        Personal Data: Tracker; Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with live chat platforms

      • Tawk.to Widget

        Personal Data: Data communicated while using the service; Tracker; Usage Data

    • Managing contacts and sending messages

      • ActiveCampaign Text Message and SMS Marketing

        Personal Data: company name; email address; first name; last name; phone number; Usage Data; various types of Data

      • Sendgrid

        Personal Data: company name; country; email address; first name; last name; phone number; Tracker

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Facebook Authentication

        Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

      • Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Direct registration and profiling

        Personal Data: billing address; company name; country; county; email address; first name; gender; language; last name; phone number; shipping address; various types of Data; VAT Number

    • Registration and authentication provided directly by this Application

      • Direct registration

        Personal Data: billing address; city; company name; country; county; date of birth; email address; first name; house number; language; last name; phone number; Tax ID; Tracker; Usage Data; various types of Data; VAT Number; ZIP/Postal code

    • Remarketing and behavioral targeting

      • Facebook Remarketing, Remarketing with Google Analytics and Google Ads Remarketing

        Personal Data: Tracker; Usage Data

      • Meta Custom Audience

        Personal Data: email address; Tracker

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Tracker; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Sucuri CloudProxy

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Cloudflare

        Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

    • User database management

      • ActiveCampaign

        Personal Data: email address; Tracker; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      FLORENCE LAB SRL
      VIALE ANTONIO GRAMSCI 47
      50121 FIRENZE
      P.I. 06796990486

      Owner contact email: mail@florencelab.it