Privacy Policy of O.S.A.R.A. Srl

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking and Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

      • Google Ads Similar audiences and Facebook Lookalike Audience

        Personal Data: Cookies; Usage Data

      • Facebook Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • AppNexus

        Personal Data: Tracker; Usage Data

    • Analytics

      • User ID extension for Google Analytics

        Personal Data: Cookies

      • Google Analytics (Universal Analytics)

        Personal Data: Cookies; Usage Data

      • Google Analytics Demographics and Interests reports

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • Meta Events Manager

        Personal Data: Trackers

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: city; date of birth; email address; first name; last name; Usage Data

      • Phone contact

        Personal Data: phone number

      • Contact form

        Personal Data: email address; first name; last name; phone number; various types of Data

    • Data transfer outside the EU

      • Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield and Data transfer to countries that guarantee European standards

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Google Maps widget, YouTube video widget and Instagram widget

        Personal Data: Cookies; Usage Data

      • Font Awesome

        Personal Data: Usage Data

    • Handling payments

      • Payment by bank transfer

        Personal Data: address; company name; first name; last name; payment data

      • Synxis Booking Engine

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

      • Microsoft Clarity

        Personal Data: Trackers

    • Hosting and backend infrastructure

      • ArubaCloud

        Personal Data: various types of Data as specified in the privacy policy of the service

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service

    • Interaction with data collection platforms and other third parties

      • Mailchimp widget

        Personal Data: Cookies; email address; first name; last name; Usage Data

    • Interaction with external social networks and platforms

      • YouTube button and social widgets

        Personal Data: Usage Data

      • Facebook Like button and social widgets and LinkedIn button and social widgets

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • Facebook Messenger Customer Chat

        Personal Data: Cookies; Data communicated while using the service; Usage Data

      • WhatsApp Business Chat widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: Cookies; date of birth; email address; first name; last name; Usage Data; various types of Data

    • Managing data collection and online surveys

      • Facebook lead ads

        Personal Data: email address; first name; last name; Usage Data

    • Managing landing and invitation pages

      • Mailchimp Landing Page

        Personal Data: Cookies; Usage Data

    • Platform services and hosting

      • Google Play Store and Apple App Store

        Personal Data: Usage Data

    • Registration and authentication

      • Direct registration and profiling

        Personal Data: county; date of birth; email address; first name; language; last name

    • Remarketing and behavioral targeting

      • Remarketing with Google Analytics and Facebook Remarketing

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • jsDelivr

        Personal Data: Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through this Website to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

    • iubenda Cookie Solution (remote consent Cookie)

      Remote iubenda consent Cookie (_iub_cs-X) is set by the iubenda Cookie Solution and stores User preferences related to Trackers under the .iubenda.com domain.

    • iubenda Cookie Solution (consent Cookie)

      iubenda consent Cookie (_iub_cs-X) is set by the iubenda Cookie Solution and stores User preferences related to Trackers in the local domain.

    • iubenda Consent Solution localStorage

      iubenda ConS JS library localStorage (IUB_DATA) temporarily stores pending data in a storage space internal to the User's browser (localStorage) until it's received by the API, then it is deleted.

Contact information

    • Owner and Data Controller

      Il Titolare del trattamento è O.S.A.R.A. Srl con sede legale in Corso Vittorio Emanuele 135 – 80121 Napoli, P.Iva 00286910633

      Il Responsabile della Protezione dei Dati (DPO) è la società ITADVCE Cooperativa a r.l., nella persona di EMANUELA FRANCO, nominata da O.S.A.R.A. SRL con lettera di nomina e contratto di incarico.

      L’elenco aggiornato dei responsabili e degli incaricati al trattamento è custodito presso la sede legale del Titolare del trattamento.

      Indirizzo mail per contattare il DPO: emanuela@itadvice.it

      Owner contact email: info@grandhotelparkers.it