Privacy Policy of Wheelup

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Facebook account access

        Permissions: Access private data; Birthday; Contact email; Email; Gender; Interests; Likes

      • Twitter account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Advertising

      • Criteo, AdKaora and Meta Lookalike Audience

        Personal Data: Cookies; Usage Data

      • Hotjar Form Analysis & Conversion Funnels, Google Ads conversion tracking, Meta ads conversion tracking (Meta pixel), Adform and Momento

        Personal Data: Trackers; Usage Data

      • AddThis

        Personal Data: Trackers; Universally unique identifier (UUID); Usage Data

    • Analytics

      • Google Analytics Advertising Reporting Features

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • User ID extension for Google Analytics

        Personal Data: Cookies

      • Google Analytics (Universal Analytics) and Analytics collected directly

        Personal Data: Cookies; Usage Data

      • Google Analytics (Universal Analytics) with anonymized IP

        Personal Data: Trackers; Usage Data

      • Google Analytics 4

        Personal Data: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data

    • Collection of privacy-related preferences

      • iubenda Consent Database

        Personal Data: Data communicated while using the service; Trackers

    • Contacting the User

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: county; date of birth; email address; first name; last name

      • Contact form

        Personal Data: email address; first name; last name; phone number; User ID; various types of Data

    • Content commenting

      • Comment system managed directly

        Personal Data: username

    • Content performance and features testing (A/B testing)

      • Google Optimize and Optimizely

        Personal Data: Cookies; Usage Data

    • Data transfer outside the EU

      • Data transfer to countries that guarantee European standards

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Maps widget

        Personal Data: Cookies; Usage Data

      • Font Awesome and Google Fonts

        Personal Data: Trackers; Usage Data

    • Handling payments

      • PayPal, PayNow, Hipay and Amazon Payments

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Crazy Egg

        Personal Data: Cookies; Usage Data

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • New Relic

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Cookies; Usage Data; various types of Data

      • Mailchimp widget

        Personal Data: Cookies; email address; first name; last name; phone number; Usage Data

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Twitter Tweet button and social widgets and PayPal button and widgets

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: Cookies; country; Data communicated while using the service; email address; first name; last name; Usage Data

      • LiveChat Widget

        Personal Data: Cookies; Data communicated while using the service; Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies; Usage Data; various types of Data

      • SurveyMonkey Widget

        Personal Data: Cookies; Usage Data

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: Cookies; email address; first name; last name; phone number; Usage Data; username

    • Location-based interactions

      • Geolocation and Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: address; company name; Cookies; country; date of birth; email address; first name; gender; last name; phone number; Usage Data; username; various types of Data

      • Mandrill

        Personal Data: Cookies; email address; first name; username

      • SALESmanago Email Marketing

        Personal Data: city; contact info; email address; first name; last name; purchase history

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: Cookies; email address; first name; last name

    • Managing landing and invitation pages

      • Mailchimp Landing Page

        Personal Data: address; company name; Cookies; country; date of birth; email address; first name; gender; last name; phone number; profession; Usage Data; username

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Facebook Authentication

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

      • Login with Amazon

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Remarketing and Criteo Dynamic Retargeting

        Personal Data: Cookies; Usage Data

      • Meta Custom Audience

        Personal Data: Cookies; email address

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

    • User database management

      • SALESmanago

        Personal Data: city; Data communicated while using the service; date of birth; email address; last name; phone number; purchase history; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through this Website to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

    • Personal Data collected through sources other than the User

      The Owner of this Website may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
      Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

    • Push notifications

      This Website may send push notifications to the User to achieve the purposes outlined in this privacy policy.

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for this Website, some or all of the apps on the particular device.
      Users must be aware that disabling push notifications may negatively affect the utility of this Website.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

    • Push notifications for direct marketing

      This Website may send push notifications to the User for the purpose of direct marketing (to propose services and products provided by third parties or unrelated to the product or service provided by this Website).

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for this Website or all of the apps on the particular device.

      Users must be aware that disabling push notifications may negatively affect the utility of this Website.

      Besides applicable device settings, the User may also make use of the rights described under User rights in the relevant section of this privacy policy.

    • Push notifications based on the User's geographic location

      This Website may use the User's geographic location to send push notifications for the purposes outlined in this privacy policy.

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for some or all of the apps on the particular device.

      Users must be aware that disabling push notifications may negatively affect the utility of this Website.

Contact information

    • Owner and Data Controller

      Omnia Retail Srl
      Via Tommaso Grossi 5 20841 Carate Brianza (MB)
      Partita IVA / VAT Num: IT03021520964

      Owner contact email: omniaretail@pec.net