What’s inside
October webinars – ask our experts live
We’ve prepared a new set of free English webinars for you. They are all practical and designed to really help you with understanding and achieving compliance for your websites or apps. View live demos and have your questions answered in real time.
Sign up now by clicking the links below.
23rd October: Live Q&A and Demo: Consent Solution + Internal Privacy Management →
30th October: Live Q&A and Demo: Privacy Policy + Cookie Solution →
31st October: Agency webinar: How to make your clients’ websites and apps compliant →
Our support chat is back and better than ever before
Due to ever-increasing demand and support requests, we’ve reintroduced our live chat feature and increased our support team to better serve you, our customers.
Our response rate is now better and faster, with an average response time of less than 3 mins for chat and less than 6 hrs for tickets and complex requests.
You can find the support chat within our Help Center and on all other pages by clicking the green “Help” tab on the right of your screen.
Apple requires all new and updated apps to have a privacy policy
In an announcement posted on the App Store Connect portal, Apple has stated that all new and updated apps — including those still in testing and even basic ones that do not share data in any way — are required to have a privacy policy effective October 3, 2018.
Find out all details in our blog post →
Cookie Solution plugins & PHP class updated
We’ve updated and unified the parsing engine of our Cookie Solution PHP class and plugins for WordPress, Magento, Joomla! and PrestaShop, making it easier and faster than ever for you to set up the Cookie Solution on your website.
These plugins automate prior blocking for the following scripts: Facebook, Twitter, Google+, Google AdSense, Google Maps, YouTube, AddThis, ShareThis & Vimeo.
To read more or download, see our blog post →
New and better searchable help documentation
We recently extended our help service to include onsite contextual help when you click on the “?” button within your dashboard, and by suggesting you articles specific to your issue when submitting a ticket request. This and the aforementioned new and improved customer support chat are part of our ongoing effort to better serve you and answer your questions faster than ever before.
Go directly to the help section →
New privacy policy integrations
We have also integrated/updated the following services which are now available from within the generator for our users.
New services/clauses added or updated:
- Google Ad Manager (formerly Doubleclick)
- Google Ads (formerly AdWords)
- new clause for Direct bank payment
