Personal Data processed for the following purposes and using the following services:

• • Access to third party services' accounts

    • Facebook account access

      Permissions: About Me; Access Friend Lists; Birthday; Contact email; Current City; Hometown; Interests; Likes; List of Friends; music.listen Action; Share

    • Stripe account access and Twitter account access

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Advertising

    • Meta ads conversion tracking (Meta pixel), X Ads conversion tracking and Google Ads conversion tracking

      Personal Data: Trackers; Usage Data

    • Direct Email Marketing (DEM)

      Personal Data: email address

    • Direct marketing via SMS

      Personal Data: first name; last name; phone number

  • Analytics

    • Analytics collected directly, Google Analytics, Heap Analytics and MixPanel

      Personal Data: Cookies; Usage Data

    • Google Analytics 4

      Personal Data: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data

    • HubSpot Analytics and Mouseflow

      Personal Data: Trackers; Usage Data

  • Backup saving and management

    • Amazon Glacier

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Commercial affiliation

    • Skimlinks

      Personal Data: Trackers; Usage Data

  • Contacting the User

    • Contact form

      Personal Data: address; city; company name; country; email address; first name; last name; phone number; profession; province; state; website; ZIP/Postal code

    • Phone contact

      Personal Data: phone number

  • Content performance and features testing (A/B testing)

    • Google Optimize

      Personal Data: Trackers; Usage Data

  • Data transfer outside the EU

    • Data transfer abroad based on standard contractual clauses, Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield and Data transfer to countries that guarantee European standards

      Personal Data: various types of Data

  • Displaying content from external platforms

    • Google Fonts

      Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • YouTube video widget, Google Maps widget, Spotify widget and Vimeo video

      Personal Data: Cookies; Usage Data

    • SoundCloud widget

      Personal Data: Usage Data

    • Font Awesome and Instagram widget

      Personal Data: Trackers; Usage Data

  • Handling payments

    • Spreedly, Stripe, CoinPayments and Square

      Personal Data: various types of Data as specified in the privacy policy of the service

    • Adyen

      Personal Data: billing address; email address; first name; last name; purchase history; shipping address; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Apple Pay

      Personal Data: billing address; email address; first name; last name; phone number; purchase history; shipping address; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

  • Hosting and backend infrastructure

    • Amazon Web Services (AWS), Algolia and Microsoft Azure

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Infrastructure monitoring

    • New Relic

      Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Sentry

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Interaction with external social networks and platforms

    • AngelList follow button and social widgets, Facebook Like button and social widgets, LinkedIn button and social widgets and Twitter Tweet button and social widgets

      Personal Data: Cookies; Usage Data

  • Interaction with live chat platforms

    • Zendesk Chat

      Personal Data: Data communicated while using the service; email address; first name; last name

  • Interaction with support and feedback platforms

    • Zendesk Widget

      Personal Data: Cookies; Usage Data

  • Location-based interactions

    • Geolocation

      Personal Data: geographic position

  • Managing contacts and sending messages

    • Amazon Simple Email Service and Sendgrid

      Personal Data: email address

    • Twilio

      Personal Data: phone number

  • Managing support and contact requests

    • Zendesk

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Registration and authentication

    • Direct registration

      Personal Data: address; billing address; city; country; data relating to the point of sale; date of birth; email address; first name; last name; password; phone number; province; shipping address; state

    • Facebook Authentication, Mailchimp OAuth, Stripe OAuth, Twitch.tv Authentication, Linkedin OAuth and Twitter OAuth

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Remarketing and behavioral targeting

    • AdRoll, Google Ads Remarketing, Facebook Remarketing, Perfect Audience, LinkedIn Website Retargeting and Twitter Remarketing

      Personal Data: Cookies; Usage Data

    • Facebook Custom Audience and Twitter Tailored Audiences

      Personal Data: Cookies; email address

  • Social features

    • Inviting and suggesting friends

      Personal Data: various types of Data

  • SPAM protection

    • Google reCAPTCHA

      Personal Data: Cookies; Usage Data

  • Traffic optimization and distribution

    • Cloudflare

      Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

  • User database management

    • FullContact

      Personal Data: company name; date of birth; Email; first name; gender; last name; various types of Data as specified in the privacy policy of the service

    • Pipedrive

      Personal Data: various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Selling goods and services online

    The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
    The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by The Ticket Fairy depends on the payment system used.

  • Analysis and predictions based on the User’s Data (“profiling”)

    The Owner may use the Personal and Usage Data collected through The Ticket Fairy to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
    User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
    The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

  • Personal Data collected through sources other than the User

    The Owner of The Ticket Fairy may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
    Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

  • localStorage

    localStorage allows The Ticket Fairy to store and access data right in the User's browser with no expiration date.

Contact information

• • Owner and Data Controller

    The Ticket Fairy, Inc., 101 California St #2710, San Francisco CA 94111, USA

    Owner contact email: legal@theticketfairy.com